Frequently Asked Questions
Everything you need to know about sourcing UK spare parts
Submit a part request through our website with your vehicle details, VIN number, and photos of the required part. Our sourcing team will find the best UK supplier and send you a quotation within 24-48 hours.
We need your vehicle make, model, year, engine type, VIN or chassis number, part name or number, and photos if available. The more detail you provide, the faster we can source the correct part.
Sea freight typically takes 4-6 weeks from the UK to East Africa. Air freight is available for urgent parts and takes 7-10 days. We provide full tracking throughout the journey.
We accept card payments via Stripe (Visa, Mastercard, Apple Pay, Google Pay), M-Pesa STK Push for Kenyan customers, and bank transfers. Deposits and partial payments are supported.
We source new OEM, aftermarket, used, and reconditioned parts from trusted UK suppliers including salvage yards, dealerships, and parts stores. You specify your preference when submitting a request.